HR Manager – London

We are seeking a HR Manager for a well-established and fast-growing IT MSP based in London. This role will be working in the office Mon-Fri and due to significant growth this company are now looking to take their HR internal.

Key responsibilities

• Take ownership of the HR department for the business which currently consists of 30 employees
• Create and develop internal HR policies and procedures to ensure the company is efficient and compliant
• Own the full employment process from onboarding through to progression and offboarding when applicable
• Lead probation reviews, annual reviews and performance management frameworks  
• Manage employee relations including disciplinary, grievance and absence processes
• Take complete ownership of all HR systems and processes, with a mandate to modernise and improve
• Replace and enhance current platforms (including BreatheHR), implementing more advanced, scalable solutions
• Take full ownership of all business accreditations and compliance framework (such as ISO)
• Recruitment process definition, interviewing and attraction

Desired Experience

• Proven HR Manager or senior HR experience within a growing business
• Strong knowledge of UK employment law and HR best practice
• Experience working with external legal advisers
• Experience managing or supporting ISO accreditations
• Experience with Investors in People (ideally Platinum)
• Commercial awareness and ability to think beyond traditional HR
• Highly organised, proactive and confident in driving change
• Strong personality with the ability to influence, lead and deliver