Field Service Engineer Position

This opportunity is with the leading commercial catering equipment and Portable Kitchen supplier to both public and private sector clients across the globe. With over 30 years’ experience, our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering against our clients’ needs.

Location of Work
• Principally the role is based in and around London / South East.
• As required by the business, work involves national travel to site installations to attend company equipment and Portable Kitchens. This may be an event, a Portable Kitchen Hire or equipment within a permanent building.
• There is the opportunity for international travel, normally undertaken on a rota basis.

Main Aspects of the Role

• Develop a good technical understanding of foodservice equipment and Portable Kitchens within the PKL Hire Fleet.
• Carry out the necessary and appropriate safety checks to ensure each item or catering equipment is safe and fit for purpose.
• Carry out the necessary and appropriate safety checks to ensure each kitchen unit is safe and fit for purpose.
•Carry out the necessary and appropriate safety checks to ensure each kitchen installation is safe and fit for purpose.
• Maintain a good understanding of the operation of all items of catering equipment within the hire fleet and the business criticality of each item.
• Identify and resolve technical issues with items of equipment, kitchen units or kitchen installations as required.
• Diagnose and order parts to achieve a first time fix.
• Complete all documentation in a proper and timely manner.
• Update the company computer systems with equipment information.
• Complete full inspections and reports to provide for the business and client.
• Commission to the company standards and safety regulations.
• Keep your working area clean and stocked and ready to work.
• Travel to site in order to complete repairs and/or commission items of equipment or kitchen installations as required.
• Assist and support the Technical Support Department and Projects Department as required on equipment maintenance/repair and installations. 

Key Responsibilities

• To always work to uphold the Company’s Values.
• To always work in a safe manner so as not to endanger yourself or those working around you.
• To always carry out tasks in accordance with any documented risk assessment and safe working practice and make suggestions for health and safety improvements to your manager.
• To always report accidents incidents and near misses to your manager as quickly as possible.
• To always carry out tasks in accordance with any documented processes or procedures.
• To always tell your manager your ideas for improvising the effectiveness or efficiency of any task that you carry out.
• To always provide excellent customer service to both external and internal customers.
• To always dispose of waste materials in the designated place in order to maximise recycling opportunities.
• To minimise any waste of water, gas and electricity by ensuring taps are switched off after use and electrical items are switched off when not in use.
• To always process Company data in accordance with the Company’s Data Protection Policy.
• To always carry out any other duties asked of you by your Manager or Director.

Essential Qualifications

• Previous experience and good understanding in electrical/mechanical engineering.

Non-Essential Qualifications

• F-Gas refrigeration
• CCLNG1
• CLE1
• Basic Plumbing
• Microwave Training
• CCCN1
• COMCAT-1
• COMCAT-3
• COMCAT-5
• CENWAT
• ICPN1
• TPCP1
• TPCPA1 Additional Information
• Working Hours – 40 hours per week, Monday to Friday.
• Weekend and On call rota participation required.