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EPOS Engineer – Birmingham

EPOS Engineer – Birmingham

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The Field Solutions Group

Epos Engineer – Birmingham

We are looking for an EPOS engineer in the West Midlands for a global leading service provider. The role will be working within the regional team of engineers to support their wide customer base.

Key Responsibilities;

  • Provide on-site maintenance service for EPOS equipment including Peripherals ensuring adherence to contract commitments.
  • Maintain prompt/effective communication with call control and adhere to call allocations.
  • Ensure faulty/unused/unrepairable stocks are returned direct to the stores/workshop within 24 hours, providing all necessary documentation.
  • Provide software installations and configurations at customer sites  
  • Always ensure customer satisfaction by complying with and understanding all on-site and local escalation procedures.
  • Provide on-site preventative maintenance services in accordance with customer schedules and within agreed time frames.
  • Ensure adequate stock levels are maintained within van stock to provide maximum efficiency.
  • Ensure efficient stock ordering to fault activity requirements.

Essential Experience

  • Previous experience as a Field Service Engineer within the EPOS/IT sector
  • Experienced with installation, service and fault finding on point of sale equipment
  • Flexible on travel across the advertised region with full UK driving license
  • Excellent communication and time management skills

Desirable Experience

  • Currently working as an EPOS engineer
  • Previous experience with installation projects


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Job Overview
Offered Salary
Job Location
West Midlands, UK
Job Type